You can cancel your booking 2 days (8 days in peak season) prior to the date of your arrival on the homepage [View/Cancel Reservation]. If you want to cancel your booking later than this, please call Reservation Office (+82-64-729-8100)

Low season Cancellation fee
Cancellation 2 days
prior to arrival
Cancellation 1 days
prior to arrival
Cancellation before 18:00
on the day of arrival
Cancellation after 18:00
on the day of arrival or no show
Low season weekday 20% 50% 80%
weekend 30% 60% 90%
Cancellation 7~4 days
prior to arrival
Cancellation 3~1 days
prior to arrival
Cancellation before 18:00
on the day of arrival
Cancellation after 18:00
on the day of arrival or no show
Peak Season 30% 50% 100% 100%

* Peak season: July 20-August 31 each year