You can cancel your booking 2 days (8 days in peak season) prior to the date of your arrival on the homepage [View/Cancel Reservation]. If you want to cancel your booking later than this, please call Reservation Office (+82-64-729-8100)
Low season Cancellation feeCancellation 2 days prior to arrival |
Cancellation 1 days prior to arrival |
Cancellation before 18:00 on the day of arrival |
Cancellation after 18:00 on the day of arrival or no show |
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Low season | weekday | 20% | 50% | 80% | |
weekend | 30% | 60% | 90% |
Cancellation 7~4 days prior to arrival |
Cancellation 3~1 days prior to arrival |
Cancellation before 18:00 on the day of arrival |
Cancellation after 18:00 on the day of arrival or no show |
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Peak Season | 30% | 50% | 100% | 100% |
* Peak season: July 20-August 31 each year